Embrace Difficult Moments
Each Crisis Is the Next Opportunity
When leadership owns its part of a problem, others will own their part.
Accountability Runs Both Ways
In order to bridge the gap between potential and performance, people need continuous evidence from the ‘system’ that they are ‘really’ valued. Leadership is well served when it accepts the fact that pesky people problems are comprised of a mixture of faults. Problems often emerge more from a failure of the ‘system’, than of the individual. The Brightman Accountability Model®, creates positive pressure on all parties so that opportunity for transformation is continuous.
It’s All in the Approach
‘The most ‘success-full’ transitions are birthed by midwives named ‘honesty’ and ‘accountability. Beginning at birth, right relationship is everything. We midwife transformations of people and communication by fostering creative, enduring relationships. When a supervisor wants someone to accept change, that supervisor must not use shame and blame as a way of communicating. The supervisor needs to set the standard for forgiveness, not punishment; training not blaming; sharing not shaming; accountability not resentment; honest and direct expression of feelings, not secret agendas.
Engaging Our Environment Naturally Excites Learning and Growth
Real growth is stimulated by engaging opportunity. Involvement excites the psyche of every individual actively participating in the life of a business. The more we are exposed to, the more we grow. Fear of engaging our business environment dumbs down the company, beginning its demise. There can be no bystanders in the process of transforming potential into performance.
The Brightman Process® Solution:
- Use the Brightman Accountability Model®
- Provide managers with identity paths through transition
- Measure the IMPACT® of your leadership style
- Engage in a mentoring relationship
- Pursue a tailored reading regime
- Listen hard, talk straight
- Remain open to outcome, not attached to outcome
- Experience a Wilderness Trip, Outward Bound, Ropes Course or Vision Quest
- Turn your company into a living, breathing advertisement of itself.
Where Your Thoughts Go, Your Energy FollowsWhere your energy goes, your results appear. If you want to act differently, you will need to think differently. Remember that different is only different — not wrong. Different may even be better. Diversity is inherent wealth. Beware of the differences that blind you to those which bind you. Common ground is business currency. There’s no telling what you can accomplish with the right attitude, people and communication.
When Will the Future Catch You?There are five stages of change: awareness, understanding, ACCEPTANCE, commitment and action. The fulcrum of change is acceptance, that’s the juice of change. That’s where change gets it attitude. But, it’s not until action is taken that change happens. No action, no change. As Conrad Hilton experienced it, “Success seems to be connected with action. Successful men keep moving. They make mistakes but they don’t quit.” Stay ahead. Make change your action hero.
Get to the Heart of Problems and Opportunities will Abound
“If a little knowledge is dangerous, where is the man who has so much as to be out of danger?”, said Thomas Henry Huxley. The most successful companies train almost all of their managers. They also train a large portion of their entire workforce. If you think that training is expensive, place a price tag on ignorance. Intensive training is knowledge equity.
Misery Is Optional!
Ninety percent of an iceberg is below the surface. When a business addresses only the surface issues, it leaves ninety percent of the job undone. The result is that problems repeat and deplete, everyone. We help you get to the heart of problems and opportunities. Save your energy for external competition. Don’t squander energy on inappropriate internal fighting. Change is inevitable. Energy is mandatory.
Opportunity Waits for No One
In order to grow, we must learn to let go. It takes an ending to make a beginning. Today the fast are eating the slow as surely as big eat small. When breakthrough technology rocks your boat, be prepared with process for quickly assessing what’s a threat and what’s an opportunity. Have motivated people at hand. Be open to outcome, not attached to outcome. There is always another way. The question is, “Will it be you and your team that finds it first?”
“Man’s Mind Stretched to a New Idea Never Goes Back to Its Original Dimensions.”
–Oliver Wendell Holmes
Effective leaders don’t ponder paradoxes. They engage them. They even embody them. A business cannot stand still and prosper. Prosperity comes to those who best adapt to change. Beliefs, business models, need to evolve. Times change. More is always being revealed. Once revealed, new beliefs never allow one’s world-view to remain the same. Seek out creative possibilities.